Returns & Exchanges
At Radiant by KOS, we want you to feel confident in every piece you wear; if you are not completely satisfied, you can return your items within 30 days of delivery. All garments must be in their original condition, unworn, and with all tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online return portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all Radiant by KOS tags and labels are intact.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund to your original payment method within 5-7 business days.